Cancellation Policy

It’s important to understand that when forgetting or cancelling appointments without giving enough notice, businesses and technicians lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments with Miami Nail Bar are subject to the following terms:

+ You may cancel or modify your appointment without charge anytime 12 hours preceding the start time of your appointment.
+ Less than 12 hours notice is considered a “Late Cancellation” and will result in a charge up to 50% of the scheduled service(s).
+ If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged half the price of the scheduled service(s).
+ Appointments that are booked within the 12-hour period are still subject to the cancellation policy.
+ As a courtesy, appointment confirmation messages are sent 24 hours in advance of appointments by both SMS and e-mail to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.
+ To ensure a full experience, please arrive at least 5-10 minutes before your scheduled appointment time.
+ When possible, late arrivals will be offered alternate service option to accommodate the time left on the appointment.
+ No-Show and Late Cancellation Fees are non-refundable.