APPOINTMENT POLICIES

It’s important to understand that when appointments are forgotten or cancelled without sufficient notice, our business and technicians lose the opportunity to fill that time, and other clients waiting for appointments miss out on receiving services.

For the benefit and respect of all our clients and professionals, all appointments booked with Miami Nail Bar are subject to the following terms:

📋 Policy Terms

• You may cancel or modify your appointment anytime up to 12 hours prior to your scheduled start time.
• Cancellations made less than 12 hours in advance are considered a Late Cancellation and will result in a note on your account.
• If you do not cancel or do not show up for your appointment, it will be considered a No Show, which will also be noted on your account.
• Appointments booked within the 12-hour window are still subject to this cancellation policy.
• As a courtesy, confirmation messages are sent 24 hours before your appointment via text and email using the contact information provided at booking. Failure to confirm may result in your appointment slot being released to another client.
• Please arrive 5–10 minutes early to ensure a full and relaxed experience.
• When possible, late arrivals may be offered an alternate service option to accommodate the remaining time without inconveniencing the next scheduled client.
• No-Show and Late Cancellation fees are non-refundable.
• After 3 No-Shows, clients will lose the privilege of booking appointments in advance. Future services will only be available on a same-day, walk-in basis, subject to availability.
• No-Show records remain active on the client’s account for 6 months. After that period, the record resets, allowing clients to requalify for advance bookings.